Returns on accessories and ancillary equipment is 30 days from date of purchase. All returns must be received in unused, unopened, in original packaging when applicable. To request a return please contact PMPumps for an RMA number. No returns will be accepted without prior authorization and an issued RMA number.
Pumps, motors, and compressor units, and rebuild kits are not eligible for returns.
All returns are at the sole discretion of PMPumps.
All PMPumps are warrantied against manufacturer defect from date of sale for a period of one year
. Warranty does not cover abuse, misuse, neglect, improper maintenance, foreign contamination (including botanical extract), improper installation, or use outside recommended operating conditions. All warranty claims will be solely decided by PMPumps, and at their sole discretion to rebuild or replace the damaged components. PMPumps is not responsible for shipping to or from warranty service. All outbound shipping must be prepaid before the pumps can be returned. No warranty claims will be accepted without prior authorization and an issued RMA number. Damages found outside the scope of the manufactures warranty will be responsibility of the claiming party and must be paid before pump can be returned.